RecalibrAgency Podcast
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Establishing Repeatable Systems & Strengthening Your Operations
Ft. Kayla Baretta, Vice President of Operations at Paper Leaf Managing managers and managing teams is hard work, especially when going through a big transition within your agency. Listen in on Kayla Baretta’s experience in her leadership role at Paper Leaf, which has doubled its team size since she started working at the agency. In…
Overcoming Brand Confusion & Owning Your Agency Superpower
Ft. Chris Manley, CEO of Engenius Like many agencies, Engenius started in 2008 doing everything for everyone. After years of niching down, internal conflicts, and external changes in brand positioning, Chris found Engenius’ superpower and shouted it from the rooftops to help as many clients within their target market as possible. In this episode of…
Strategies for Reluctant Sellers: What to Do to Close More Deals
Ft. Steve Guberman, owner of Outsight Consulting Your agency can quickly become a burden instead of the blessing that you wanted it to be. Especially when you’re not making enough sales, not having enough new projects coming in the door, or feeling like your cash is just dwindling down as all of your expenses come…
Lessons Learned in Keeping Your Agency Business Development Train Rolling
Ft. Ryan Masuga, founder of Masuga Design & Shopmode Digital At the start of his agency, Ryan Masuga had new clients come in the door continuously through referrals and luck. Now, 16 years later, it’s not as easy to find new clients. Marketing and sales have not always been easy for him as an introvert. Tune in to hear how…
Navigating Agency Growing Pains and Building a Cohesive Team
Ft. Jim Remsik, founder of Flagrant How can an agency scale successfully across matters of agency culture, cash flow, and leadership structure? The reality of changing team dynamics that comes with running and expanding an agency is something you must confront and navigate. Tune in to hear how Jim Remsik overcame growing pains in his…
Lessons Learned in Managing Teams Functioning as a Digitized Workforce
Ft. Rachel Segal, Managing Director at Briteweb Is it possible to humanize a digitized workforce, without ever meeting face-to-face in an office? Virtual teams face different challenges compared to in-office teams. For example challenges crop up daily that cause fragmentation within the agency, struggles with team bonding, and a need to overcome asynchronous communication gaps.…
Transforming Your Company Culture and the Client Delivery Process
Ft. Mark Miller, Co-Founder and President of Historic Culture has the potential to make or break your agency. Keeping leadership involved, modeling the behaviors you want, and keeping true to your core values is a must. Hear this turnaround story that demonstrates that it is never too late to make changes and transform your company’s…
Navigating Cash Flow Management Challenges & Getting Away from Hourly Billing
Ft. Bart Mroz, CEO of SUMO Heavy “Remember that one time we did all that work for Client X and they never paid us….those were good times…..” Said no-one ever. Yet, many agencies struggle with cash flow management and accounts receivables because of the billing model they utilize. There are different ways! In this episode…
Perspectives on Business Development and Marketing Your Marketing Agency
Ft. Paul Murphy, Principal at 3Advance In agencies, as with most service businesses, the people make the place. So, how can more agencies tap into an awareness of their talent density in order to better market their firm to prospective and existing clients? In this episode of RecalibrAgency, Paul and Danielle talk about: Hiring for candidate aptitude…
Lessons Learned In Reinventing Your Agency As Technologies Change
Ft. Paul Murphy, Principal at 3Advance For centuries, as technologies have changed, the exclusivity and skill required to perform various creative, development, and marketing services has eroded. This pattern will continue, thus, it’s essential that as the skills required to be a creative, web dev or marketing professional are automated and cheaply outsourceable that your…