Posts by Danielle Fauteaux
[VIDEO] Operationalizing Client Acquisition & Retention
Recently The Bureau invited me to share with their community of creative and marketing agencies about the bold behaviors that drive revenue growth and client retention, specifically for creative and marketing agencies. The Brave Behaviors That Lead to Bold Growth The premise? You already know what you should be doing to grow, but executing consistently…
Read MoreHow Account Managers Can Reset Client Expectations After Overdelivering
It’s been happening. Tensions have risen at creative development firms and marketing solutions agencies. A ubiquitous, uncertain feeling has settled across the desktops, camera stands, and slack channels…and team meetings just don’t feel the same way as they used to. The often unspoken, yet always known truth of being a marketing professional resounds: when client’s…
Read MoreHow to Narrow Down Your Niche with Confidence
If you’re like most digital agencies, 2023 was not a cup of tea, to say the least. As you’re looking towards 2024 amid a competitive landscape that is fiercer than ever before, with prospect’s standards higher than ever, and perhaps even margins on the verge of disappearing unless you make some tough decisions, consider what…
Read More9 Ways to Increase Your Creative Agency’s Revenue in the Short Term
One of the stories that has stuck with me for years is of a professional pianist, who—upon being told by an audience member after a performance that they wished they were as good as the exhibiting pianist—replied, “No, you don’t. If you did, you would spend 8 hours per day rehearsing, drilling, and training to…
Read More[QUIZ] Do You Need to Establish Separate Visionary vs. Integrator Roles at Your Agency
To move your marketing agency forward requires both a clear, purposeful vision and strategic execution to turn that vision into a reality. Success as an agency is largely influenced by who is sitting in which seats on the bus. Sometimes, the purposeful vision and execution can be accomplished by the same leader. Often times, you…
Read MoreHow Much Will It Cost To Hire a Business Development Coach in 2025?
As you are looked to as the fearless leader of your firm, it’s natural to go through challenging phases or to encounter hurdles as you work to improve your profit margin, increase qualified leads, and grow your brand with feelings of isolation and uncertainty. The good news is that you don’t have to go it…
Read MoreA Bookkeeper’s Advice for Crafting Your Annual Budget
Ft. Abby Gallo Owner at Terrain Bookkeeping In this episode, Danielle and Abby discuss how look at your sales pipeline to prepare your annual budget and other key considerations to take into account during the process. Other topics of discussion include: In this episode: [00:24] Meet Abby. [02:15] How Time Tracking In Your Agency Relates to…
Read MoreHow to Write a Performance Improvement Plan for Behavior [+ Free Template]
It’s an unfortunate reality faced by employers across industries: Sometimes, you have a difficult employee whose negative attitude is causing conflict with other teammates or even clients and damaging the workplace environment. Occasionally, the employee is facing an external problem or stressor, and by giving them patience and grace, they can work through it and…
Read MoreHow to Attract New Clients Through Public Speaking Opportunities
Ft. Leisa Reid, Owner at Get Speaking Gigs Now In this episode, Danielle and Leisa discuss how to get focused and prepared for speaking engagements that will increase your personal and agency brand prominence. Other topics of discussion include: In this episode: [00:35] Meet Leisa. [01:50] Addressing your own perceptions of public speaking. [03:57] Step 1…
Read MoreMinding Your Exit Strategy: How to Think About Your Exit Plan Before You Need It
Ft. Sarah Durham, Owner at Compton Durham, LLC In This Episode, Danielle and Sarah discuss the Pros and Cons of Various Exit Strategy Options That Go Beyond Just Selling Your Agency. Other topics of discussion include: In this episode: [00:28] Meet Sarah Durham. [02:30] How to Think About Your Exit Strategy [04:00] Pros and Cons of…
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