Ft. Wayne Pelletier, Partner at Resonant Pixel Co. In this episode, Wayne highlights the importance for agency owners and hiring managers at agencies to facilitate open and honest discussions with employees about growth paths of them as an individual and about the agency as a whole. To navigate the nuances of creating an environment of open support…
Ft. Danielle Russell, President at Builder Funnel In this episode, Danielle Russell shares her perspective on learning to develop teams within your agency. She clarifies the debate between the benefits of onboarding new teammates and promoting from within. She also talks about what success looks like in a talent-hiring role as an agency grows. We…
Ft. Kayla Baretta, Vice President of Operations at Paper Leaf Managing managers and managing teams is hard work, especially when going through a big transition within your agency. Listen in on Kayla Baretta’s experience in her leadership role at Paper Leaf, which has doubled its team size since she started working at the agency. In…
Remote working has brought with it a variety of benefits for employees and employers alike. However, it’s also brought some challenges for managers to navigate to ensure the productivity and culture of their agency stay strong. One area where marketing agency managers may be struggling is having open dialogue with their remote employees and building…
Project managers are usually driven by a desire to satisfy clients and to produce the highest quality of work possible. Along with that, though, comes the challenge of setting boundaries and taking steps to prevent projects from spiraling out of control. After all, boundary setting conversations are among the toughest to hold. Scope creep is…
Clients are the lifeblood of most agencies, so having an effective team of account managers is critical to your agency’s success. Beyond delighting clients, having strong AMs and a clear AM role is one portion of building a resilient agency. Because it’s easy to get caught up in the day to day whirlwinds of agency…
It’s not uncommon to feel there simply isn’t enough time in the workday to accomplish everything on your to-do list. If you’re trying to oversee multiple employees and client accounts and creative projects, it may sometimes seem like you’re merely treading water—trying to not drown and expending a lot of energy, but feeling like you’re…
When working in a creative industry, such as marketing or graphic design, you have to make sure your employees are properly equipped to do their jobs, whether they work onsite or remotely. In order to make that happen, there can be a lot of equipment getting dispersed among various people and locations. Company property—from laptops…